Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Barnoldswick | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data. This policy explains how Pharmacy Weight Loss Barnoldswick collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Barnoldswick is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Barnoldswick and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and relevant clinical data provided during consultations
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies
Communication records: Emails, messages, and consultation notes

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and appropriate safeguards.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and issue prescriptions
To process and dispatch your orders — approved orders are dispatched within 1 working day of pharmacist approval
To communicate with you regarding your treatment, orders, or enquiries
To maintain accurate clinical and dispensing records as required by law
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our website and services based on anonymised usage data

Our lawful bases for processing include contractual necessity, legal obligation, and, for special category health data, the provision of healthcare services by a regulated professional.

4. Cookies

Our website uses cookies to enhance your browsing experience. These include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Used to understand how visitors interact with our site, helping us improve functionality
Preference cookies: Remember your settings and choices across visits

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Delivery partners: Your name and delivery address are shared with our courier service to fulfil your order
Payment processors: Billing information is handled securely by our payment provider
Regulatory bodies: We may be required to share information with the GPhC, NHS, or other regulatory authorities in the course of our legal obligations
IT and platform providers: Companies that support our website and patient management systems, bound by data processing agreements

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient and prescription records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Other data, such as enquiry records, is retained for no longer than necessary for its intended purpose.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All clinical data is stored securely and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, as well as the right to restrict or object to certain types of processing. You may also request a copy of your data in a portable format. To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Barnoldswick
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.